Our community website was developed to serve as an informative resource for both our neighborhood and our local community. Please feel free to contact us with your comments and suggestions.
Allen, DART to Extend “Collin County Rides” Program
Posted on Sep 15, 2017 Comments (0)
The City of Allen will continue partnering with Dallas Area Rapid Transit (DART) to provide transportation options for seniors and residents with disabilities.
The Collin County Rides Program is a taxi subsidy service provided by the City of Allen through a partnership with DART. Seniors age 65 and older and/or residents with disabilities receive $3 of taxi credits for every $1 they purchase. Participants can use the credits to travel anywhere in Collin County, for any purpose.
Allen City Council approved a two-year extension to the program during the September 12 meeting. Allen Community Development Corporation will cover the $12,500 monthly cost.
Learn how to enroll in Collin County Rides:
You can find more information about the taxi-voucher system on the DART website:
Public and Paratransit in Allen | Allen, TX - Official Website
current paratransit options in Allen
Posted on Sep 13, 2017 Comments (0)
Rising water and wastewater costs have prompted Allen City Council to increase customer water and sewer rates. Council members unanimously approved a rate increase during the September 12 meeting.
For residential customers who use 10,000 gallons of water, the increase works out to an additional $8.18 monthly charge for combined water and wastewater. Despite the change, Allen residents using 10,000 gallons per month will still pay less than residents in any of the other 12 cities who receive water and wastewater services from North Texas Municipal Water District (NTMWD).
Allen’s water rate will also remain significantly lower than the state average. The rate increase reflects changes in the wholesale water and wastewater rates paid by the City of Allen, along with increased maintenance and technology costs.
Wholesale water rates have risen steadily since 2015, but a sufficient balance in the City’s Water/Sewer Fund allowed Allen to absorb the cost without a rate increase in the last two years. Key drivers of NTMWD rate increases include population growth, upgrades to aging infrastructure and higher public health standards set through state and federal regulations.
The rate increase will be effective November 1 and reflected in utility bills mailed to customers in late November and December.
Posted on Aug 12, 2017 Comments (0)
If your Crape Myrtle looks like this, it's infected with a devastating pest! This insect doesn't have a name yet, but it's thought to be an exotic pest which somehow found its way to north Texas. One of the first signs is a black coating that appears on the bark and branches. Leaves and limbs may feel sticky as well. The insects appear as white, waxy encrustations located near pruning wounds or in branch crotches. Visit the Texas A&M Agrilife Extension website to learn more about Crape Myrtle bark scale and what to do to help protect and save your trees.
Posted on Aug 5, 2017 Comments (0)
Requests for interview, official comment by the city manager or a department director, and supporting materials for city affairs and council action should be directed to Public and Media Relations Director Teresa Forsyth Warren at 214.509.4153 or Interactive Media Manager Kathleen Vaught at 214.509.4154
Posted on Jul 5, 2017 Comments (0)
Construction crews will tackle nearly forty areas with aging, cracked or failing pavement as part of the city’s annual rehabilitation program. Allen’s Community Services Department routinely assesses the condition of local streets and alleys to prioritize repairs. By removing and replacing failing concrete panels, the life span of the roadway is extended. The 2017 projects include numerous repairs along Bethany Drive east of US 75, and McDermott Drive between Alma Drive and Custer. See map. Allen City Council approved a $1 million contract with SAZ Infrastructure during the June 27 meeting, following a competitive bidding process. The repairs will be funded by general obligation bonds and the city’s solid waste fund.
Posted on Jun 28, 2017 Comments (0)
Have you observed a street light that is not working in StarCreek? On all the time? Totally out? Leaning? Other issue? The city of Allen owns, maintains and repairs these lights.

Streetlight issues can be reported online by using the MyAllen App available for iOS and Android. For additional information or to obtain the status of a reported streetlight issues, please contact the Engineering and Traffic Department at 214.509.4576.
Posted on Jun 14, 2017 Comments (0)
When something occurs in our neighborhood that needs attention from our property manager, please send it via email to reportit@starcreekhoa.com.
Posted on Dec 28, 2016 Comments (0)
Our Online Help Desk gives you a quick way to report issues or find answers about city services. You can enter a service request or report an issue online 24/7 or search our KnowledgeBase for answers to our most frequently-asked questions. 

Benefits for Residents:
Easily report about issues like barking dogs, abandoned vehicles, overgrown trees, unsafe sidewalks, graffiti or potholes. 
Search our KnowledgeBase for frequently-asked questions or ask your own. 
Issues are automatically delivered to the right staff member—no need for residents to go to city hall or spend time on the phone. 

Mobile App:
If you are reading this from a mobile device, consider downloading our mobile app, MyAllen. The app contains the same features as the Online Help Desk, with options to attach a photo or include a GPS location of the issue.
Google Play Store | App Store for iOS

Upcoming Events
Men's Night Out - Poker
Friday, January 20, 2017 to Saturday, December 16, 2017, 8:00 P.M. at Clubhouse
Join other StarCreek men the third Friday of every month for a night out and/or Elimination Texas Hold 'Em Tournament. For additional information contact David Tran. Contact info can be found in the Resident Directory.
Ladies of StarCreek Bible Study
Tuesday, January 24, 2017 to Tuesday, December 19, 2017, 7:00 - 9:00 p.m. at Clubhouse
Join other ladies every Tuesday for an evening of fellowship and discussion. For additional information contact D’Lane Mueller. Contact info can be found in the Resident Directory.
StarCreek Ladies Book Club
Tuesday, February 14, 2017 to Tuesday, December 12, 2017, 7:30 P.M. at See StarCreek Press and Website for details
Come join us on the second Tuesday of the month for lively discussions of wonderful books from many different genres. Contact Mary Manos for more information. See Resident Directory for contact information.

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